Some of the energies are a bit edgy lately, with squares and oppositions above us, so I’m going to concentrate on the good energies.  These are some tips on how people react to stress and how best to handle it.
When dealing with fire element people (Aries, Leo, Sag) it is helpful to remember they can be quick to defend their position.  They are action-oriented and will fight if pressed.  Listen, and show them you are on the same team.

Earth people (Toro, Virgo, Cap) are ‘hands on’ and like to keep some measure of control.  So listen, and give them the tools they need to work it out for themselves.

Air people (Gems, Libras, Aquas) need to be heard, so listen, ask them to explain, reassure them you heard, understand their point, and will continue to listen if they need to talk.

Water people (Cancer, Scorpio, Pisces) need to know you care, that their feelings are safe with you.  They are good readers, so don’t try to hide anything, speak gently and be compassionate.